Our Commitment to Responsible Gaming
At glybet, we believe online casino gaming should be an enjoyable form of entertainment, not a source of financial stress or personal harm. While most of our players enjoy gaming responsibly, we recognize that some individuals may develop problematic gambling behaviors. That's why we're committed to providing comprehensive responsible gaming tools, resources, and support to help you stay in control.
As a licensed online casino operator serving Filipino players, glybet follows the responsible gaming guidelines established by the Philippine Amusement and Gaming Corporation (PAGCOR) and international best practices. We prioritize player protection through strict age verification, self-exclusion programs, deposit limits, reality checks, and direct access to professional support organizations.
Important Age Restriction
glybet is strictly for individuals aged 21 and above. We implement rigorous age verification procedures during account registration and may request additional identity documents at any time. Underage gambling is illegal in the Philippines. If we discover that a minor has created an account, we will immediately close the account, void all transactions, and report the incident to the appropriate authorities. Parents and guardians should use parental control software to prevent minors from accessing gambling websites.
What is Responsible Gaming?
Responsible gaming means maintaining control over your gambling activities so that it remains a fun, recreational activity without negatively impacting your finances, relationships, mental health, or daily responsibilities. It involves setting personal limits, recognizing warning signs of problem gambling, and seeking help when needed.
Gambling should never be viewed as a way to make money, solve financial problems, or escape from stress. The games on our platform are designed for entertainment, and the house always has a statistical edge in the long run. At glybet, we encourage all players to gamble within their means and to view any winnings as a bonus, not a guaranteed outcome.
Recognizing Problem Gambling
Problem gambling, also known as gambling addiction or compulsive gambling, is a behavioral disorder characterized by an inability to control gambling urges despite harmful consequences. According to mental health professionals, problem gambling can affect anyone regardless of age, gender, income level, or social status.
If you or someone you know is experiencing any of the following warning signs, it may indicate a gambling problem:
- Spending more money on gambling than you can afford to lose
- Chasing losses by continuing to gamble to win back money you've lost
- Borrowing money, selling possessions, or neglecting bills to fund gambling
- Lying to family members or friends about the extent of your gambling activities
- Feeling restless, irritable, or anxious when trying to cut down on gambling
- Gambling as a way to escape problems, stress, or negative emotions
- Neglecting work, school, family responsibilities, or personal relationships due to gambling
- Repeatedly trying and failing to control or stop gambling
- Experiencing guilt, shame, or depression related to gambling losses
- Gambling with increasing amounts of money to achieve the same level of excitement
If these signs sound familiar, please don't hesitate to reach out for help. Problem gambling is a treatable condition, and support is available through professional counseling, support groups, and crisis hotlines.
Self-Assessment Tools
glybet encourages all players to periodically evaluate their gambling behavior. Ask yourself these questions honestly:
- Do I gamble only with money I can afford to lose?
- Do I set time and money limits before I start playing?
- Do I stop gambling when I reach my limits?
- Do I view gambling as entertainment rather than a way to make money?
- Does my gambling affect my relationships, work, or financial stability?
- Do I feel the need to hide or lie about my gambling activities?
- Do I gamble to escape problems or cope with negative emotions?
If your answers reveal concerning patterns, consider using our self-exclusion tools or reaching out to a professional support organization. Early intervention is key to preventing gambling problems from escalating.
Stay in Control
Your Responsible Gaming Tools
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you deposit into your glybet account. Limits can be decreased immediately or increased after a 24-hour cooling-off period.
Session Time Limits
Set maximum session durations to prevent extended gaming sessions. You'll receive notifications when your session is about to end, and the system will automatically log you out when the time expires.
Reality Check Reminders
Receive periodic pop-up notifications showing how long you've been playing and your current win/loss status. These reality checks help you stay aware of time spent and money wagered.
Self-Exclusion Program
Temporarily or permanently exclude yourself from accessing your glybet account. Choose exclusion periods from 24 hours to 6 months, or opt for permanent self-exclusion. During this period, you cannot log in or make deposits.
Cooling-Off Period
Take a short break from gambling without fully closing your account. Cooling-off periods range from 24 hours to 30 days, giving you time to reflect on your gaming habits without losing access permanently.
Loss Limits
Set maximum loss thresholds per day, week, or month. Once you reach your loss limit, you'll be unable to place additional bets until the next period begins, protecting you from chasing losses.
How to Access Tools
All responsible gaming tools can be accessed through your glybet account settings under the "Responsible Gaming" section. Changes to deposit limits, session durations, and exclusion settings are implemented immediately or after a mandatory cooling-off period for increased limits. If you need assistance configuring these tools, our customer support team is available 24/7 via live chat, email, or phone.
Support & Resources
Where to Get Help
Professional Support Organizations
If you're struggling with problem gambling, you're not alone. Numerous professional organizations in the Philippines and internationally offer confidential support, counseling, and treatment programs. These services are typically free or low-cost and staffed by trained professionals who understand gambling addiction.
glybet strongly encourages anyone experiencing gambling-related difficulties to reach out to these support organizations. Seeking help is a sign of strength, not weakness, and early intervention significantly improves recovery outcomes.
PAGCOR Responsible Gaming Program
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a comprehensive responsible gaming program offering counseling, support groups, and self-exclusion registry services for Filipino players.
Website: www.pagcor.ph/responsible-gaming
Hotline: (02) 8526-0000
Email: [email protected]
National Center for Mental Health
The NCMH Crisis Hotline provides 24/7 mental health support, including assistance for gambling addiction, depression, anxiety, and other psychological concerns.
Crisis Hotline: 0917-899-USAP (8727)
Landline: (02) 7-989-USAP (8727)
Website: ncmh.gov.ph
Gamblers Anonymous Philippines
A fellowship of individuals who share their experiences, strength, and hope to solve their common problem and help others recover from gambling addiction through peer support meetings.
Website: gamblersanonymousphilippines.org
Email: [email protected]
Support meetings available in Metro Manila and major cities
BeGambleAware (International)
Leading international charity providing free information, advice, and support for anyone affected by gambling harms. Offers online chat, phone counseling, and educational resources.
Website: www.begambleaware.org
National Gambling Helpline: 0808 8020 133 (UK-based but accepts international calls)
Live Chat: Available 24/7 on website
Crisis Intervention
If you or someone you know is in immediate crisis related to gambling, experiencing suicidal thoughts, or in need of urgent mental health support, please contact emergency services immediately. In the Philippines, dial 911 for emergency assistance or the National Center for Mental Health Crisis Hotline at 0917-899-USAP (8727). You can also reach out to the national suicide prevention hotline at 2919 (toll-free from Globe and TM).
Tips for Responsible Gaming
Follow these practical guidelines to maintain healthy gambling habits:
- Set a budget before you play. Only gamble with money you can afford to lose. Never use money intended for rent, bills, food, or other essential expenses.
- Set time limits. Decide in advance how long you'll play and stick to that limit. Use our session time limit tools to enforce this automatically.
- Never chase losses. If you lose money, accept it as the cost of entertainment and move on. Trying to win back losses often leads to bigger losses.
- Take regular breaks. Step away from the screen every 30-60 minutes to maintain perspective and avoid getting caught up in extended sessions.
- Don't gamble under the influence. Avoid gambling when drinking alcohol or using substances that impair judgment. Make decisions with a clear mind.
- Balance gambling with other activities. Maintain hobbies, social relationships, and responsibilities outside of gambling. Don't let it dominate your life.
- Keep gambling social and fun. If gambling stops being enjoyable or becomes stressful, take a break or seek help.
- Never borrow money to gamble. Don't use credit cards, loans, or borrowed funds for gambling. Only deposit money from your own disposable income.
- Be aware of the odds. Understand that casino games have built-in house edges. Winning is never guaranteed, and losses are more likely than wins over time.
- Track your spending. Use our account history tools to monitor deposits, withdrawals, and net results. Honest self-assessment prevents problems.
For Friends and Family
If you're concerned about a loved one's gambling behavior, approach the conversation with empathy and without judgment. Express your concerns using specific examples, offer support, and encourage them to seek professional help. Organizations like Gam-Anon provide support groups specifically for family members affected by someone else's gambling addiction.
Remember that you cannot force someone to change, but you can provide resources, set boundaries, and take care of your own wellbeing. Consider seeking support for yourself through family counseling or support groups.
Need Help or Have Questions?
Our dedicated responsible gaming team is here to support you. Whether you need assistance setting limits, want to self-exclude, or simply have questions about our player protection measures, we're available 24/7.
Contact Support Team